Your Sysprog Is a Single Point of Failure — We Are Your Safety Net
Most mainframe shops run with one system programmer — or at best a very small team. That means when your sysprog is unavailable, whether due to illness, vacation, resignation, or an unexpected emergency, your mainframe environment is exposed. Supportmyz provides System Programmer Backup and DR coverage so that your mainframe never goes unattended and a critical system event never catches you without someone qualified to respond. We are your sysprog's backup — on retainer, ready to step in the moment you need us.
Backup & DR Methodology
We invest time upfront to learn your mainframe environment — system configurations, IPL procedures, critical subsystems, escalation contacts, and known issues — so we are genuinely prepared before we are ever needed.
We work with your sysprog to capture and maintain a current runbook of your environment — procedures, configurations, and recovery steps — so critical knowledge is never locked inside a single person.
When your sysprog is unavailable — planned or unplanned — we step in immediately. We handle system events, respond to alerts, perform required maintenance, and keep your mainframe environment running without interruption.
When your sysprog returns — or when a replacement is hired — we provide a complete handoff with full documentation of everything that occurred during our coverage, leaving no gaps in continuity.